rbazi's commitment to responsible play
rbazi believes gaming should be an enjoyable form of entertainment. We are firmly committed to ensuring the mental and financial wellbeing of every one of our players.
What is responsible gaming and why does it matter?
Online gaming can be enjoyable, but it must always be kept within limits. Responsible gaming means playing while staying in control of your budget, time, and emotions.
rbazi is committed to creating a safe, transparent, and responsible online gaming environment for players in Bangladesh. We believe gaming is entertainment only — it should never be a source of financial stress or mental hardship. That is why we provide a range of responsible gaming tools on our platform to ensure players have a healthy and enjoyable gaming experience.
Responsible gaming is not just a rule — it is a mindset. When you play for fun and treat money lost as the cost of entertainment, gaming becomes a positive experience. But when you keep playing in hopes of winning or trying to recover lost money, problems can arise. rbazi helps you recognise those moments and take action in time.
Signs of healthy gaming
- Playing within your budget and not spending beyond it
- Sticking to a set time limit and taking breaks when needed
- Not trying to recover money you have lost
- Gaming not affecting your other responsibilities in life
- Maintaining good relationships with family and friends
- Being able to stop gaming whenever you choose
Warning signs
- Continuously placing bets to try to recover lost money
- Having difficulty cutting back or stopping gaming
- Gaming causing harm to your family life or work
- Taking out loans or selling assets to fund gaming
- Lying or hiding things about your gaming
- Feeling anxious or restless when not gaming
rbazi's protection tools
We provide a number of effective tools for your safety, which you can use at any time.
Setting deposit limits
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be exceeded. This is the most effective way to keep your budget under control.
Session time control
Decide in advance how long you will play. Use the session time limit feature to set your daily gaming time — when the limit is reached, the system will automatically alert you.
Temporary break (Time-Out)
If you feel you need some time away from playing, you can use the Time-Out feature to temporarily suspend your account for anywhere from 24 hours to 30 days.
Self-Exclusion
If you need a long-term break, use the self-exclusion feature. You can request self-exclusion lasting from 3 months up to 5 years. During this period your account will be completely inactive.
Gaming history review
You can view your complete betting, deposit, and withdrawal history at any time. This helps you stay aware of your own gaming patterns.
Expert support
If you run into gaming problems, our 24/7 live chat support team is ready to help you in Bengali. We will be by your side to help you make the right decisions.
21+ age restriction
rbazi strictly prevents anyone under 21 from registering on the site or participating in gaming. Age verification is completed at registration, and additional verification is applied to any account that appears suspicious.
If there are any minors in your home or nearby, please make sure they cannot access your account. Use password protection on your computer or phone and never share your login details with anyone.
- Age verification is mandatory at registration
- Keep your account protected with a password and two-factor authentication
- Log out of your account after each session
- Use parental control software to prevent access by minors
- Let us know immediately if any minor attempts to use the account
How to use the tools
Log in to your account
Log in to your rbazi account and go to the "Account Settings" section. You will find the "Responsible Gaming" tab there.
Set your limits
Choose whichever limit you need — deposit limit, betting limit, or time limit — and set your preferred value.
Confirm the change
Requests to increase a limit take 72 hours to take effect (cooling-off period). Decreasing a limit takes effect immediately.
Contact support
For any issue, contact us via live chat or email ([email protected]). We are always ready to help.
Self-Exclusion and long-term breaks
If you feel you need a long break from gaming, the self-exclusion feature is made for exactly that.
Self-Exclusion is a powerful tool that helps you remove yourself from all rbazi gaming services for a set period of time. During this period you will not be able to make deposits, place bets, or play any games. While self-exclusion is active, we will also not send you any promotional messages.
Even after your self-exclusion period ends, your account does not become active automatically. To reactivate your account you must make an active request and go through a cooling-off period, giving you the opportunity to make a considered decision.
Temporary break
From 24 hours up to 30 days. Ideal for short breaks.
Long-term self-exclusion
From 3 months up to 5 years. Suitable for serious cases.
Need help?
Contact our support team now for help dealing with gaming addiction.
Tips for healthy gaming
Following these simple tips will keep gaming enjoyable at all times.
- Set your budget before you play and do not go beyond it. Think of any money lost as the cost of entertainment.
- Decide in advance how long you will play each day. Take regular breaks — at least 10-15 minutes every hour.
- Avoid gaming when drinking or under stress. Play with a calm and clear mind.
- There is no guarantee of winning — never place larger bets in the hope that a winning streak will continue.
- Never play with borrowed money, savings, bill money, or funds set aside for your family.
- Do not think of gaming as a source of income. It is purely entertainment — there is no guarantee of profit.
- Be honest with family and friends about your gaming. Secrecy can be a sign of a problem.
- Review your gaming history regularly and stay aware of your own patterns.
- Do not place bigger bets out of anger or frustration after a loss. Take a break and come back later with a calm mind.
- If you feel you are losing control over your gaming, talk to our support team straight away.
Responsible gaming FAQ
Find answers to the most common questions here.
Enjoy our games
safely
Have fun on rbazi with responsible gaming in mind. Cricket betting, slots, or casino — everything is waiting for you.
Help and related pages
Responsible gaming is part of rbazi's core commitment. Read our other pages to learn more about your rights and our policies.
24/7 Support
Always by your side
For any gaming-related issue, speak with our support team in Bangla. Reach us via live chat or email.